In addition to individual software development, we offer a wide range of other services.
For example, we advise on system selection, develop concepts and compile requirement specifications as well as checklists for system qualification and, if required, take over project management.
In addition, we create accreditation-relevant documentation, provide customization services (e.g. structuring master data, mapping individual processes in LIMS, reports and certificates) or carry out validation/qualification measures.
Since every system is only used to its full potential when the employees have mastered it, we train laboratory staff in their respective LIMS and reporting tools. As further training topics we offer Microsoft Office and SQL in the laboratory environment.
Our team of support specialists provides reliable and demand-oriented support to the users of the systems installed by us or by third parties in accordance with fixed service level agreements.
We also offer comprehensive support services in the area of databases – whether setting up a new database, database migration or performance optimization during operation.